The reception team are often the first people visitors speak to when they arrive, so they play an important role in making visitors feel welcome and reassured. In this role you’ll work with the reception team to provide a warm, friendly greeting to all our guests.

 

Activities will usually include:


Meeting and greeting patients, families, visitors and staff

Keeping the reception area tidy, clean and free from clutter

Offering to escort patients, families and visitors to the right room

Walking patients to the waiting room and making them a tea/coffee

Providing information on local amenities like public transport and shops

Answering general questions about the hospice.  

Reporting incidents to the main reception desk